Scope of application and data protection
Our General Terms and Conditions of Sale and Delivery apply to all contracts, deliveries and other services. Deviating agreements, in particular the customer’s terms and conditions of purchase, shall only be effective if they are confirmed by us in writing.
Customer data is stored in compliance with data protection regulations.
Offers, Conclusion of contract
Offers are always subject to change. Illustrations are not always authoritative; we reserve the right to make design changes. Orders, contract amendments and supplements as well as ancillary agreements must be made in writing. Orders placed by telephone or in any other form shall be deemed to have been accepted when the goods and invoice are dispatched or handed over.
We reserve the right of ownership and copyright to drawings and other documents provided to the customer. They may not be made accessible to third parties and must be returned to us on request after execution of the contract.
Prices
Net prices are calculated from the basic prices stated in our current catalog multiplied by the multiplier, plus statutory VAT. We will be happy to provide you with the applicable multiplier on request.
Our prices are ex works, excluding packaging costs, freight or shipping costs and insurance, unless otherwise agreed in individual cases.
Packaging is charged at cost price and will not be taken back. We only use environmentally friendly and recyclable packaging materials and therefore refuse to bear any disposal costs.
With the issue of a new price list, all previous price quotations become invalid. Increases in material and production costs entitle us to change prices.
Terms of payment
Invoices are payable net within 30 days of the invoice date, within 14 days with a 2% discount. If payment is overdue, we are entitled to charge interest on arrears. If the customer is in default of payment, we are entitled to charge interest at a rate of 4% above the current discount rate of the Deutsche Bundesbank. In addition, we may charge EUR 5.00 for each payment reminder and overdue notice. Payment must be made by bank transfer to one of our accounts; we only accept crossed or order checks by agreement. Bills of exchange are not accepted. To customers unknown to us and in the event of non-compliance with our terms of payment, delivery shall be made against cash on delivery or payment in advance.
Delivery
We strive for the shortest possible delivery times, but the information is non-binding. Delivery periods shall commence on the date of the order confirmation or after clarification of all details of the order or approval of the order. If delivery times are exceeded, in particular due to force majeure or delays in the delivery of raw materials required for production, the customer shall not be entitled to any compensation or cancellation of the order. We are entitled to make reasonable partial deliveries.
Transfer of risk
The risk shall pass to the customer upon dispatch or collection of the delivery items, even in the case of partial deliveries, even if carriage paid delivery has been agreed.
Retention of title
We reserve title to the delivery item until all our claims against the customer arising from the business relationship have been settled. If the customer resells the goods, the claims against the third party arising from the sale shall be transferred to us. In the event of seizure or other interventions by third parties, the customer must notify us immediately in writing and inform the seizing creditor of the existing retention of title. Transfer of ownership by way of security is not permitted.
Warranty
Obvious defects with regard to quality, condition and quantity must be claimed and specified in writing within 8 days of receipt of the goods. These defects do not entitle the customer to exceed the payment deadline or to debit the delivery. If a defect for which we are responsible renders the purchased item unusable or significantly impairs its usability within 12 months of the transfer of risk, we shall be entitled and obliged, at our discretion, to rectify the defect or deliver a replacement. The discovery of such defects must be reported to us immediately in writing.
Further claims of the customer, in particular a claim for compensation for damage that has not occurred to the delivery item itself, are excluded to the extent permitted by law. In particular, we are not liable for loss of profit or other financial losses of the customer.
Return of incorrectly ordered goods
There is no obligation on our part to take back incorrectly ordered goods. In the case of agreed returns, we charge 5% of the net value of the goods for recalibration, but at least EUR 15.00.
Place of fulfillment, place of jurisdiction, applicable law
The place of performance and jurisdiction for both parties is Aschaffenburg. The contractual relationship shall be governed exclusively by the law of the Federal Republic of Germany. The application of international sales law is excluded. Invalidity of individual conditions shall not affect the validity of the others.